Head of design at Stripe since 2021, previously head of experience design at Lyft and head of design at Airbnb — three consecutive definitive design orgs of the 2010s-20s. She is known for the \"MVQP\" idea (minimum viable quality product) as a rebuttal to MVP: a three-tier bar of Utility → Usability → Beauty, arguing that craft is not a luxury layer added at the end but the thing that makes software trustworthy. One of Fast Company's 100 Most Creative People in Business.